Branch Administration Clerk Job in Sebokeng | JHB South | Junior Role
Job Opportunity: Branch Administration Clerk (Sebokeng)
Location: JHB South
Work Level:Junior
Job Type:Permanent
Reference Number:705CL32
Join a Legacy of Excellence
Become a vital part of a distinguished organization with over a century of commitment to its clients and community. We are a values-driven company where employee growth is not just encouraged but actively nurtured. We believe in recognizing and rewarding the outstanding contributions of our team members, providing a stable and enriching environment for you to build a meaningful career. We are currently seeking a dedicated and proactive Branch Administration Clerk to join our dynamic Sebokeng Life Office team.
Position Overview
As the Branch Administration Clerk, you will be the operational heartbeat of our office, ensuring the seamless delivery of exceptional service to our valued policyholders. This role is central to maintaining our high standards of efficiency and accuracy, acting as the first point of contact for clients and providing critical support to the entire branch. You will be entrusted with a diverse range of tasks that are essential to our daily operations, making you a key contributor to our team’s success.
Key Responsibilities
Your day-to-day role will be varied and engaging, requiring a high level of organization and a customer-centric approach. Your core duties will include:
· Front Office Management: Professionally managing the reception area, greeting visitors with a warm and welcoming demeanor, and creating a positive first impression for our company.
· Client Service Excellence: Acting as a primary point of contact for client inquiries, providing timely and accurate information, and processing policyholder requests with precision and care.
· Administrative Support: Performing a variety of typing and data entry tasks, maintaining meticulous electronic and physical record-keeping systems, and ensuring all client data is accurately captured and updated.
· Communication Hub: Efficiently operating the switchboard, directing calls appropriately, and handling general email correspondence to facilitate smooth internal and external communication.
· Document Processing: Preparing, scanning, and digitally archiving documents to ensure the integrity and easy retrieval of critical information.
· Financial Administration: Taking responsibility for the accurate handling and reconciliation of petty cash transactions in accordance with company procedures.
· General Office Duties: Proactively supporting the team with various ad-hoc administrative tasks to ensure the office operates at peak efficiency.
Qualifications and Experience
The ideal candidate will possess:
· A Grade 12 (Matric) certificate.
· A minimum of 1-2 years of relevant office administration experience, which will be a significant advantage.
· Proven proficiency in Microsoft Office Suite, particularly Word and Excel.
The Right Candidate Will Demonstrate:
· Superior Communication Skills: Exceptional verbal and written ability in English, with the confidence to interact professionally with clients and colleagues at all levels.
· Meticulous Attention to Detail: A natural inclination for accuracy in all tasks, from data entry to record-keeping.
· Organizational Prowess: The ability to prioritize a varied workload, manage multiple tasks simultaneously, and meet deadlines in a fast-paced environment.
· A Service-Oriented Mindset: A genuine passion for helping people and a commitment to resolving client needs effectively.
· Professionalism and Integrity: A strong work ethic, reliability, and the discretion to handle sensitive information confidentially.
This is an EE (Employment Equity) position, and applications from designated groups are warmly encouraged.
What We Offer
In return for your dedication and skills, we provide a competitive, market-related salary and the significant benefits that come with being part of a long-established, industry-leading organization. You will gain invaluable experience and have clear pathways for professional development within a supportive and rewarding culture.
If you are a motivated individual ready to take the next step in your administrative career, we invite you to apply.
To apply, please submit your comprehensive CV and a cover letter detailing your suitability for this role, quoting the reference number 705CL32.
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