Office Assistant Job Bronkhorstspruit | Herotel Careers | Apply Now
Job Title: Office Assistant
Company: Herotel
Location:Bronkhorstspruit, ZA
Job Type:Full-Time
Category:Commercial
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Herotel is seeking a dedicated and proactive Office Assistant to join our vibrant team in Bronkhorstspruit. This role is central to our office’s daily operations, providing comprehensive administrative and clerical support. The ideal candidate will be the first point of contact for visitors and callers, embodying our commitment to excellent customer service while ensuring the office environment runs with exceptional efficiency and organization. If you are a skilled multitasker with a keen eye for detail, we encourage you to apply and become the operational backbone of our local office.
Purpose of the Role:
To deliver outstanding administrative,organizational, and clerical support, guaranteeing the smooth and effective functioning of the Bronkhorstspruit office and its associated operational activities.
Key Performance Areas:
· Serve as the welcoming face of Herotel, professionally greeting visitors and assisting walk-in customers with account inquiries, new sales sign-ups, and directing them to the appropriate customer support.
· Manage all incoming phone calls and emails, efficiently directing communications to the correct staff members or departments for prompt resolution.
· Facilitate customer transactions at the office, including processing account payments and handling voucher purchases accurately.
· Oversee office and kitchen supply inventories, ensuring all necessary materials are consistently stocked and available.
· Maintain a pristine, tidy, and professionally presented office environment to create a positive impression for all guests.
· Supervise and coordinate the activities of external cleaning and gardening staff.
· Execute general office duties such as scanning documents, photocopying, and maintaining an organized filing system.
· Manage stock for field operations teams, including inventory control and precise recordkeeping.
· Champion workplace safety by conducting health and safety checks and promoting strict adherence to company policies among staff.
· Provide valuable assistance to the Fleet department by supporting vehicle inspections and managing Daily Safe Task Instructions (DSTI).
Required Experience & Skills:
· Proven track record in a similar office support or administrative role.
· Outstanding verbal and written communication and interpersonal abilities.
· High proficiency in MS Office Suite (Word, Excel, Outlook) and strong general computer literacy.
· Demonstrated capability to prioritize tasks effectively and manage time in a dynamic work setting.
· Exceptional attention to detail and a commitment to completing tasks with accuracy.
· A self-motivated individual who can work independently with robust organizational skills.
· High degree of flexibility and adaptability to meet evolving priorities and business needs.
Education Requirements:
· A Grade 12 certificate is mandatory.
· A specialized qualification in Office Administration or a related field will be a significant advantage.
PLEASE NOTE:
· In alignment with Herotel’s Employment Equity Plan, preference will be given to qualified candidates who are Previously Disadvantaged Individuals.
· By submitting your application and CV, you provide Herotel with your express consent to process the personal information contained therein for the purpose of evaluating your application. For more details on how we handle personal data, please refer to our Privacy Policy on the official Herotel website.
· Kindly be advised that if you have not received any feedback from our recruitment team within four weeks of your application, you should consider your application for this specific role unsuccessful.
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